FAQs

How To Read Your Bill

How To Read Your Meter

Leak Checking on Meters with Analog Displays

To check for hidden leaks, such as a leaking irrigation system, shut off all the water in your house and yard.

Open the water meter box and look at the red dial, it should not be moving. If the dial is spinning you may have a leak.  If you believe there is a leak, you should contact a competent plumber for further investigation.

Your analog display meter contains a leak detection indicator, a red indicator dial as shown here on the meter face. You may have a leak if the sweep hand or dial is moving is moving and all water is off in your home or business.

Leak Checking on Meters with Digital Displays

To check for hidden leaks, such as a leaking irrigation system, shut off all the water in your house and yard. Look at the upper left corner of the meter display. 

If the faucet is flashing indicates that water was being used during 50 of the possible 96 15-minute recorded intervals within the last 24 hours. This does not necessarily indicate that a leak is present but shows the frequency of water use. If the faucet is solid (not flashing), it indicates that water was being used continuously over the last 24 hours. Also, in the display, the flow rate should be 0 and the current usage should not be changing.

Water Meter Facts

  • The meter is owned and maintained by the Blue Rock Water Company.
  • The homeowner is responsible for keeping a 3 foot radius clear for meter access at all times. If the Blue Rock needs to remove plants, trees or decorative fixtures of any type within this 3 foot radius, it will be the homeowner’s responsibility for disposal of such.
  • The meter is generally located in a small box in the ground near the street or the edge of the property.
  • It registers in cubic feet all of the water used in your home or building, as well as outdoor water use.
  • Meters have electronic reading devices that allow the meter reader to capture the reading remotely.
  • Meters are read monthly except for the Sunny Hills community.
  • All meters are calibrated and tested in the factory before they are shipped to Blue Rock.
  • The design of the water meter does not allow Blue Rock to adjust the dials.
  • You can determine the consumption for a period of time by comparing the beginning reading to the ending reading.

Conversions

Converting from cubic feet to gallons

100 cubic feet = 748 gallons