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NEWS

It’s Blue Rock Water Company’s mission to provide reliable, safe, and clean water for our customers and communities. As part of our ongoing commitment to these standards, Blue Rock continually invests in its water system systems. To keep water flowing, we work throughout the year to install, upgrade, and maintain our infrastructure to meet our customers’ current and future needs.

Service Alerts & Maintenance

10/2 12:16 PM PT – Cherry Creek – Boil Water Advisory Update 

The boil water notice remains in effect until further notice.

As of Wednesday, October 2nd, BRWCO and Northwest Water will work to eliminate chlorine from the system as a prerequisite for testing water quality. After that step, the Department of Health requested two sets of repeat samples at 24-hour intervals. As long as there are no chlorine residuals in the system, the first set of samples is scheduled for Monday, October 7th.  Test results typically take 24-48 hours to complete.

If this timeline changes or there are further updates, we will notify the community via email, text, and updates on our website.

For more detailed information, please follow the links below:

–Boil Water Notice Information

– E. Coli Detection and Safety Measures

Report Outage

For water outages, please call our Customer Service Department
(800-928-3750) during business hours. If you have a water emergency after business hours, you can still reach our staff at the number provided.

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With outage alerts, we will notify you by text or email when there is an outage in your area. We will send estimated restoration times, any information we have about the cause of the outage and status of the crews working to restore service. Sign up now to get phone or email alerts.